We had a wonderful buying experience with Lucas Fox. Liza Kjellberg responded to our equiry immediately and set up several days of viewings during our first trip to Barcelona. She made the entire process super easy, from finding the right flat to hiring a lawyer to understanding the local buying process. I would highly recommend Lucas Fox and Liza to anyone!
We are very impressed with the professionalism and the personal attention we have received. In particular, we want to compliment Francis on his excellent service to us: he has been the consummate professional as well as always being charming, kind and having a great British sense of humour (there is no other kind). We have already recommended your company to many of our friends and colleagues.
Although in the end I decided to buy a place which was not part of the Lucas Fox portfolio, I wish to stress how professional and dedicated Lucas Fox was. Your skills in language, social contact, knowledge of the housing market, optimism and always being prepared to help, has made a huge impression on me.
The search took about 3 or 4 years. We had obviously limited ourselves greatly by only looking in a very small, select area of El Born. Also, we wanted a light apartment which can be hard to find in Barcelona. It was a long, somewhat tiring journey but it was definitely worth it. As soon as we turned the key to open the door to our own apartment, it was worth it. We have absolutely loved staying there and are constantly trying to find the time between working in Australia to visit as much as we can. It has been one of the best decisions we have ever made. Liza from Lucas Fox helped us greatly and she was relentless in her search for our ideal apartment.
We bought our apartment through Liza Kjellberg from Lucas Fox. I cannot speak highly enough about Liza. She showed us numerous apartments over a number of years so we got to know her pretty well. Lisa was always patient, cheerful, professional and very knowledgeable. I never felt like I was being "pushed" into a sale like you can feel like with some agents. Once the sale was locked in, Liza was extremely helpful with access to the apartment, delivery of furniture etc. Liza is one of the few agents we trusted in Barcelona. She helped ease a lot of the pain that can come from purchasing a property overseas. She is an incredible asset to Lucas Fox - as I am sure you already know!
I can't thank Tom Maidment from Lucas Fox Costa Brava enough for his help. Tom gave us such stunning support during our search for a home within the Costa Brava. In what was a long process of both discovery and education regarding the homes and the region we began to understand everything that was on offer. We did find a property that is perfect for us, Tom simplified the process by constantly refining our choices in consultation with us, He listened to understand our needs and both Katharina and I are forever grateful as we continue to be enriched by an ongoing relationship with both Tom and Lucas Fox.
We are very excited to move into our apartment we have rented with the exemplary help we had from Shirley Rhodes. Thanks to Shirley, finding a new home became a much easier task than we had imagined. We appreciated Shirley's attention to detail and her concern for our success in our relocation to Barcelona. We have certainly enjoyed working with her, and Lucas Fox, and we can highly recommend them to anyone needing relocation help in the future.
All in all, Lucas Fox is the best team we ever dealt with in the real estate business. It made buying property in Barcelona really easy. I think they will appeal to locals and overseas buyers alike. I am sure the business will continue to grow (it already has branches all over Spain), although I am confident that it will retain its special customer personal care brand name. We are very happy customers.
I have been working with real estate agents in Asia for 25 years. When I decided to buy a family home in Spain, I did extensive research. Lucas Fox was far and away my first choice. Throughout the whole process, they were highly professional, resourceful and supportive. They guided me through the legal processes for the purchase, helped me set up banking, home security, renovations and furniture, etc and assisted in arranging the 'golden visa' for my wife. Their support continued long after the purchase was concluded. A great experience. In fact, by far the best real estate company I have experienced.
I was assisted by Monica Nahas, with the purchase of an apartment in Barcelona in June - July 2016. She was diligent, polite and very responsive by email, which I appreciated. Most important, she worked quickly and provided me with sensible and honest comments, which I appreciated. She also referred me to bankers, lawyers, etc. which was very helpful as I am totally unfamiliar with Barcelona. All in all, I had a great experience working with her, and would seek her help again should I want to buy another apartment in Barcelona. So, if she exemplifies the service and quality of Lucas Fox, then I'd have to say, Lucas Fox did very well by me, and I am very grateful.
The service we have received from Lucas Fox from helping us to choose the right property, to negotiating the right price, to working through the legals and communicating with the vendor and all associated utility and service companies, has been second to none. Not only that, our agent Tom Maidment has been very kind and friendly and provided a personal service to help us to move into our new property and settle, ensuring that any challenges we face are easily overcome, even, post sale completion. We highly recommend Lucas Fox.
Throughout the entire process Lucas Fox (and agent Rafael) provided me with all the information I required. Lucas Fox website is very helpful with all the necessary information to understand the purchase process in Spain. I feel that Rafael and Lucas Fox represent an exceptionally professional and trustworthy real estate company who understand what their clients require and provide a service that I cannot rate highly enough. I am thrilled with my new house. Thank you so much.
If all renting agents are like Pilar Rodriguez at Lucas Fox then you are in good hands. Pilar is very professional and a pleasure to be around, nothing was too much trouble. She was extremely helpful at all times, dealing with all aspects of my move to Barcelona, not just the rental but with all things related after I had moved in. Pilar steered the whole process, she was informative, cheerful and in fact there were no issues as it went so smoothly.
Lucas Fox were 100% professional from the start. Our agent Steven listened to what we were looking for and took genuine interest in our needs as a family... I feel that the team went above and beyond their role in the process and even helped after the sale with getting settled on the island. We feel we were very lucky to have bought a property through Lucas Fox.
I found the buying process incredibly easy. Lucas Fox were fantastic, totally professional and helped me with information about buying and which lawyers to meet. Both my lawyer and Lucas Fox were in constant contact with me, and answered all of my queries. It was a totally smooth transaction which was mainly done when I was based in London.
Lucas Fox were completely spot on in helping me with my search with a laid-back style that was refreshing and at the same time very professional. Lucas Fox also put me in touch with lawyers, banks and notaries, guiding me through the unfamiliar process of relocating to Spain. Their expertise in the region and knowledge of dealing with foreign buyers was faultless and made the process as painless and exciting as possible.
Our agent, Liza Kjellberg, from Lucas Fox was exceptional throughout the buying process and afterwards as we got settled. She sent many listings with photos and spent countless hours on the phone with me as we narrowed down the options. Liza really got to know our needs and wishes and had good insight into where in the city would be best for us. Lucas Fox has a great network of professionals that helped make the process quite smooth from afar.
I worked with Olga to find an apartment in Barcelona. She is friendly, very efficient and honest. She was also available even after the sale to lend assistance with transferring utilities, and with other things, which she didn't need to do but was happy to. Lucas Fox have the best apartments on their books and I soon intend to use Olga's services again to buy a second property for investment purposes.
Aline has been a great mediator between my landlord and I and this has made the process of renting my apartment straightforward, especially useful when things don't quite go to plan! As a tenant I would recommend Aline and Lucas Fox.
Since Bufete Frau Law Firm opened its office in Marina Botafoch in April 2014 the collaboration with Lucas Fox has been very close and positive. We believe that the key to Lucas Fox Ibiza's success is without a doubt its comprehensive database with fantastic properties and especially the professionalism and friendliness of all their staff members, especially Jason with whom we have established a great professional relationship. Thank you Lucas Fox Ibiza for achieving in each file a satisfied customer.
From the outset of our instruction, we felt in excellent hands. Aline found us the perfect apartment within twelve hours of making contact and on the very first viewing. Although the subsequent negotiations were slightly protracted, Aline was extremely proactive and supportive, calmly moving things forward and making the whole process stress free. An absolute pleasure to work with!
Lucas Fox was professional, very efficient (most people didn't believe that we managed to find, sign the contract and move into an apartment in less than 2 weeks) and smooth at the same time. We are fully satisfied with your assistance and it was a pleasure to deal with you and Lucas Fox.
I would also like to give a special mention and add a well-deserved vote of thanks to your marvellous ambassador Aurea Farzam, who I am sure due to her professionalism, skill, dedication and commitment clinched the sale of our property that I believe would not have happened without her invaluable first class service. I understand and greatly appreciate the value of excellent service and professionalism which Lucas Fox and Aurea Farzam have provided.
I managed to buy exactly the right property within my budget and within a short time frame. Jason and Susanna made the whole process very straightforward from start to finish. I would be very reluctant to use any other agent on the Island when I return to the market. We even got sent a lovely bouquet of flowers on our wedding day.
I was recently in Barcelona house-hunting with my wife and we felt really very fortunate to have Mariela Gill from your office helping us. She went above and beyond to assist us and although we have delayed our move back to Europe for Asia, Mariela was very kind to our family and I would have no hesitation to contact her to help us with her move next year.
We were extremely impressed by the Alella office staff who have been professional and supportive throughout the whole process. Without the professionalism and assistance of the Alella staff it would not have been possible to buy the house so easily. Lucas Fox stepped up to the task of accelerating the process, and worked very efficiently with us. Having a multilingual staff was essential, and is a significant strength of the company.
We would like to congratulate your company for having Ms Joanna Papis. Thanks to her commitment and ability to fully understand our needs we found a flat on the first weekend. In the purchasing process, Joanna smoothed out the issues as they arose and anticipated every problem in advance. We have already recommend Lucas Fox and Joanna Papis to our friends who are thinking of buying property in Barcelona and would always contact her and Lucas Fox for further purchases.
We wanted to find someone in the region that listened to us, opened our eyes to the potential in the area, and was willing to put the time in. In Tom Maidment we found that person! The quality of the properties on offer were exceptional. The website was simple to navigate and we were able to select those which we wished to see. Tom collected us from the airport, and spent a number of days driving us around the region, showing us the properties, as well as giving us some pointers on things to consider. We made three trips over several months, and never felt under pressure from Tom. We feel our relationship with Tom and the Lucas Fox team extends beyond the transaction of buying a house abroad, to the establishment of a trusted partner in our overseas adventure.
We have just purchased a home on Gran de Gràcia and we would like to share with you our delight and appreciation of the service we have received from Lucas Fox, and especially Joanna Papis. Joanna has been incredible. We first met when she patiently took us (a family of five) through the baking hot streets of Barcelona, showing us properties, and also simultaneously giving us an insider's tour of the city. We have now completed the 'compraventa', in record time considering we did not have an NIE number, a bank account or a lawyer. It was all down to Joanna, her calm and competent manner, and her cheerful professionalism. Her favourite response whenever we encountered yet another difficulty or obstacle was "it's not a problem" and she promptly proceeded to find us a solution or present a workable alternative. Through Joanna, we experienced the highest level of customer service, which gave us a very positive impression of Lucas Fox. We will be sure to recommend your firm on to our friends and acquaintances.
Gaby and I wish to thank Joanna Papis for looking after us so well during our search for an apartment in Barcelona. During our "search" visits, she showed us apartments in many different areas of the city, and in many different styles of buildings. Joanna was always very friendly and professional in meeting us on time and explaining the differences between the flats. She spent some time trying to agree on a price for the 1-bedroom flat in Dreta de Eixample, but when that was not possible, found us the converted flat at the north end of Barri Gòtic; she dealt well with the developer, recommended us the solicitor and has helped us by being available to check that all was completed correctly in the flat and by being on site when some furniture was delivered. We couldn't have wished for a better person to have organised the purchase. Thanks again to Joanna. We'll be coming out soon to take the keys and meet the renting agent.
We wish to complement your organization on its level of professionalism and we particularly wish to compliment your representative Victoria Lung who managed the sale on behalf of your organization. We were so favourably impressed by her comprehensive knowledge of the property market in Barcelona, her general work ethic, her attention to every detail, her organizational skills, her prompt and timely response to even the most cumbersome request and above all her infinite patience and unfailing good humour that we feel compelled to write to you to sing her praises. You are indeed to be complimented on the quality of both your organization and your staff.
I wish to thank Joanna for looking after us so well during our search for an apartment in Barcelona. During our 'search' visits, she showed us apartments in many different areas of the city and many different styles of buildings. Joanna was always very friendly and professional in meeting us on time and explaining the differences between the flats. She spent some time trying to agree on a price for the one bedroom flat in Eixample but when that was not possible, found us the converted flat in the Barri Gotic. She dealt well with the developer, recommended us the solicitor and has helped us by being available to check that all was completed correctly in the flat and by being on site when some furniture was delivered.
I just wanted to send you a big thank you for your support over the past few months and for helping my partner and myself for successfully buy a property in Barcelona. We cant be happier with the outcome and we truly appreciate the level of service provided to us during the process. Your agent Rafael Rosendo has been extremely professional in his support whilst keeping a personal level of communication and involvement. We will certainly be recommending his services to our own network and will definitely contact him for any future business. He knew exactly what we are looking for, found us several properties that we are interested in and was constantly available and reachable – even during the weekends – to help us complete the deal successfully.
We recently completed the purchase of an apartment through Lucas Fox, and having bought property overseas before we were expecting the process to be fairly complicated and lengthy. Neither of us speaks Spanish and we are aware of the pitfalls that can occur during the purchase. Luckily for us we were appointed Joanna Papis, who proved to be invaluable. Having quickly earned our trust, Ms Papis smoothed out the issues as they arose, liaising between the bank, the vendor and the purchasers, and anticipated every problem in advance. As a direct consequence, our experience of purchasing the apartment was improved immeasurably, and we have asked Ms Papis to manage the property for us in future. Thank you for making the experience such a pleasurable one. We are happy to recommend Lucas Fox and Ms Papis to any of our friends who are thinking of buying property in Barcelona.