Published 19/02/2020 by Hannah Taylor

Salesforce Trainer, Barcelona

We are looking for a Salesforce Trainer to join our office in Barcelona.

Key Duties & Responsibilities

  • Handle all basic administrative functions including creating new users, data maintenance, reports and dashboards, workflows, process builders and flows.
  • Offer first line support for end users on the phone and through Tickets.
  • Manage SFDC data feeds and other integrations.
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with management to establish suitable processes to support administrative, development, and change management activities.
  • Assist in training of new users and grow the SFDC skill set across the organization.
  • Create and update procedural and training documentation relating to SFDC.
  • Deliver training courses for regional offices
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behaviour


  • Minimum a year of experience as a administrator.
  • Previous proven experience in training delivery in sales environments preferred
  • Strong understanding of the SFDC platform, best practices and functionality.
  • Excellent organizational skills and a positive attitude.
  • High level communication skills with easiness to talk in public and do presentations
  • Innovative and forward thinking with capacity to mentor users
  • Strong data management abilities
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
  • Creative and analytical thinker with strong problem-solving skills.
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.
  • Available to travel


  • Fluent in English and Spanish.
  • Admin (ADM201 and ADM211) certified
  • Experience with Marketing Cloud.
  • Previous experience working in a SCRUM or agile environment preferred

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